Sales Policy for GlitzLuxes

Effective Date: January 17, 2025

At GlitzLuxes, we are committed to providing our customers with high-quality jewelry and exceptional service. Our sales policy outlines the terms and conditions of purchasing from our website, ensuring a smooth and transparent shopping experience.

1. General Terms

By placing an order with GlitzLuxes, you agree to the terms and conditions of this Sales Policy. This policy applies to all purchases made through our website www.glitzluxes.com and covers pricing, payment, and order processing.

2. Pricing and Product Information

  • Pricing: All prices listed on our website are in US dollars. Prices may change due to market fluctuations or promotions. GlitzLuxes reserves the right to modify prices without notice.
  • Product Availability: While we strive to maintain accurate inventory levels, GlitzLuxes cannot guarantee the availability of all products at all times. If an item is out of stock, we will notify you and offer alternatives or a refund.
  • Product Descriptions: We make every effort to ensure that the descriptions and images on our website are accurate. However, due to lighting, device settings, or other factors, product colors and sizes may vary slightly from what is displayed.

3. Placing an Order

When you place an order on GlitzLuxes.com, you agree to the following terms:

  • You must provide accurate and complete information at the time of purchase, including your name, shipping address, email, and payment details.
  • Once an order is placed, you will receive a confirmation email detailing your order summary and expected shipping date.
  • GlitzLuxes reserves the right to refuse or cancel any order at our discretion, including in the case of suspected fraud, payment issues, or if the product is unavailable.

4. Payment Terms

  • Payment Methods: We accept a variety of payment methods, including major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment methods.
  • Payment Processing: All payments are processed through a secure payment gateway. Your payment information will be encrypted for security. We do not store credit card information on our servers.
  • Taxes and Duties: Sales tax will be applied to all applicable orders. If your order is shipped outside of the United States, you are responsible for any customs duties, taxes, or additional fees required by your local authorities.

5. Order Fulfillment and Shipping

  • Processing Time: Once your order is placed, it will be processed within 1-2 business days, subject to availability.
  • Shipping Methods: We offer various shipping methods, including standard and expedited shipping options. The available shipping methods and costs will be shown during checkout.
  • Shipping Rates: Shipping rates depend on the destination and selected shipping method. You will be notified of the total shipping costs during checkout before completing your purchase.
  • Order Tracking: After your order has been shipped, you will receive an email with tracking information to monitor the delivery status of your package.

6. Order Cancellations

You may cancel your order at any time before it has been shipped. To cancel an order, contact GlitzLuxes customer service at contact@glitzluxes.com or call us at (954) 566-9843. Please note that once an order has been shipped, it cannot be canceled, but you may initiate a return as per our Refund and Returns Policy.

7. Returns and Exchanges

  • Return Eligibility: We offer a return policy for most items, subject to certain conditions. Please refer to our Refund and Returns Policy for full details on how to return an item.
  • Exchanges: We also offer exchanges for products that are defective or damaged. To initiate an exchange, please contact our customer support team.

8. Refunds

  • Refund Process: Once we receive and inspect the returned items, we will process your refund to the original payment method. Please refer to our Refund and Returns Policy for more information on how refunds are handled.

9. Customer Service

If you have any questions or concerns regarding your order, product, or experience with GlitzLuxes, our customer service team is here to assist you. Contact us at:

10. Changes to This Policy

GlitzLuxes reserves the right to update or change this Sales Policy at any time. Any changes will be reflected on this page, and the new policy will take effect immediately upon posting. We encourage you to check this policy regularly to stay informed about any updates.